| Datasync News
You can now recieve News and Announcements by e-mail! To subscribe to the datasync-announce
list, simply enter your e-mail address below and click Subscribe. Any postings to this page
will also be sent to you via e-mail.
Incoming mail outage - The main hard drive on our incoming mail
server failed this morning. A backup server was placed into service around
2:30pm, allowing the delayed messages to begin arriving. The backlog should
be cleared up early this evening. Web Mail and the Spam Filter configuration
form are also now back online. The filtered-mail (spam) folders were on
the failed drive; these will be recovered if possible. No messages outside
of the spam folders were affected.
Server Move (9/14) - The Datasync mail, web, and ftp/shell servers
are being moved from our Biloxi office to the I-55 data center in New Orleans
in advance of Hurricane Ivan. Downtime should begin approximately 11 AM today
and last 2-3 hours. We regret the short notice and timing, but the possibility
of road closings requires quick action. The data center has power backup
sufficient to keep the servers running even through extended post-storm
power outages.
SpamAssassin is here - We've added SpamAssassin to our spam-blocking
arsenal. You will need to turn it on in your
mail filter configuration to use it. Note that you may now select
Simple or Advanced mail filter configuration. If you are using the mail
filters already, select Advanced to control the many other optional
filters; the Simple option controls SpamAssassin and the whitelist only.
Mail server replacement - We will be replacing the incoming mail server
tonight, between midnight and 3 AM (Monday morning), with a more powerful
machine to better handle the load. Web Mail and the filtering/forwarding
configuration forms will be unavailable during the transition. Estimated
downtime is under one hour.
Between 9:54PM and 11:21PM our connection to the Internet was severely
disabled. There was a fiber problem with our transport carrier in New
Orleans that terminated our main connection between our Gulfport and New
Orleans data centers. This caused problems for most of our Mississippi
customers.
News move: We will be moving our Biloxi news servers to New Orleans Friday,
February 28th beginning around 12AM. Service is expected to be restored by 4AM.
Billing system work - We will be moving our customer accounting and billing
to a new system Friday night, January 31, beginning around 10 pm. All billing
related functions such as service additions/cancels, password changes, and the Account Manager
forms will be offline while the data is moved. Most functions should be back
online by Saturday morning. This will not affect connectivity, dialup, email, etc.
DSL Promotions - Datasync is currently offering two great promotions for
the month of December on all new DSL subscriptions. Internal modem setups have been
reduced to $50 and external modem setups have been reduced to $100. Any customers that
have been considering switching to DSL but have been reluctant to do so due to price
should take advantage of this offer while it lasts.
Promotion ends 12/31/02.
FormMail update - Due to an ever increasing amount of abuse from outside
domains, the FormMail script will be updated beginning Friday May 10 to only
accept form submissions where the e-mail recipient of the form is destined to either
a Datasync e-mail address or a Datasync hosted domain. Any customers using recipients
other than these domains will need to update their FormMail pages or they will no
longer work correctly.
News server outage: news.datasync.com is down at this
time compliments of a malfunctioning power supply (UPS).
It is expected back up before midnight. The UPS has been
replaced.
We moved: Our Biloxi office has been relocated to
1907 Pass Road Suite C Biloxi in the Oak Park Plaza.
News server outage: news.datasync.com has been down most
of today due to disk problems. It is being worked on at this time.
Update: news is back up, but the article indexes were too
trashed to save, after much effort to restore. Old articles have been
lost. New articles are arriving.
Server moves Friday morning: Shortly after midnight on
Friday the 22nd (Thursday night) we will begin moving all Datasync
servers to a new office in Biloxi. Datasync e-mail, newsgroups, and
locally-hosted web sites will be unavailable while the machines are
transported. Dialup sessions which are connected before the work
begins should not be interrupted. The work is expected to be
complete by 6 AM.
Filer disk failure: Due to a critical disk failure in our network
filer, all home directories and mail boxes have been lost. We have
corrected the filer and are currently restoring the lost data from
our Saturday morning backups. We expect to have all operations returned
to normal early Sunday morning. We apologize for the inconvenience.
Update: Backup restoration is complete as of 4:15 AM Sunday.
Mail, web sites, and ftp are again functional. The backups were made
Saturday morning before daybreak. You may notice duplicate email
messages if you checked email Saturday morning or afternoon, as
the backup will have restored messages which you already retrieved.
Likewise, any updates to web sites (Frontpage excepted) made on
Saturday will need to be redone.
Old news and announcements can be found here.
| 
