Installation Instructions for Windows 3x, 95/98, and NT 4.0

Instructions for:
       | Windows 3.x | Windows 95/98 | Windows NT 4.0 |
Application Summary and Quick Start Guide for:  
       | Windows 3.x | Windows 95/98/NT 4.0 |

Installation Instructions for Windows 95/98

  1. Insert the CD-ROM in your drive. The setup program should begin automatically.

    If the setup does NOT start automatically, then click your START button, click RUN, and type in D:\INSTALL substituting your CD drive letter for D. Alternatively, you can double-click your My Computer icon, double-click the CD drive icon, then double-click on INSTALL.

  2. If the setup program needs to update system files, you may be prompted to restart your computer now. Clicking OK will restart automatically and then you will need to start the install again.
  3. Enter your user number and serial number when prompted. Click NEXT or press ENTER to continue.
  4. Click NEXT or press ENTER to continue after viewing the Agreement screen and Welcome screen.
  5. Click NEXT or press ENTER after selecting which Browser to install.
  6. If you will not be connecting over a phone line but instead are connected to a Local Area Network (LAN) which is connected to the Internet, then select the LAN option. Otherwise leave the default set to Phone Line. Click NEXT or press ENTER to continue.
  7. Click TYPICAL or press ENTER to continue with a standard installation. On this screen you can also click BROWSE if you wish to choose a directory other than the default for installing the software. You must install to a local drive.

    Choose COMPACT if your drive space is limited, and only the selected browser and the Dialup Networking components will be installed. Choose CUSTOM to select which applications to install, or to add bonus applications.

  8. Click NEXT or press ENTER to accept the default Program Group and continue. This determines where the software will appear on your START menu. You will not be given this option if you previously selected COMPACT.
  9. Files will now be installed automatically to your hard drive. Wait until they finish. If the setup needs to add Dialup Networking components to your Windows installation, you may be prompted for your Windows 95 installation CD. If prompted, be sure to insert the same CD that this machine was installed from since there are several different versions of Windows 95. This should not be necessary on Windows 98 since the Dialup Networking components are pre-installed.
  10. Enter your Real Name, Username, and Password. The Real Name is used to identify you in email messages you send to others, and you can enter whatever you wish. The Username and Password must be entered exactly as they were assigned to you. Then click ENTER to continue.
  11. If you have been assigned more than one mailbox, you can enter the second one now. Click YES and then enter the Real Name and Email name for this email box. This step can be repeated for any number of additional mailboxes which have been assigned to you. Click NEXT or press ENTER to continue.
  12. The name of the new Dialup Networking profile to be created will be displayed. Click NEXT or press ENTER to continue with this new profile. If you have an existing Dialup Networking profile for the same service provider, you may select it from the list shown instead of creating a new profile. Only do so if you are sure the existing profile is working and is for the same service provider. It is strongly recommended that you accept the default new profile in all cases.
  13. Enter the local area code for your location. This is the area code for YOUR phone number that this computer is plugged in to. A local number in the same area code will be automatically selected for dialing in to the Internet. You can also manually select any number in the list, but be aware of any long distance charges you may incur by dialing a number not in your local area code. If there is not a number listed in your local calling area, you can manually enter a number if one has been provided to you. To enter it, click on the checkbox beside Manually Enter and then type in the area code and number provided to you. Click NEXT or press ENTER to continue.
  14. The settings you have entered during the setup process will be displayed for your review. If you have entered anything incorrectly, click the BACK button to return to the point where the error was made. If you are satisfied with your settings, click NEXT or press ENTER to continue. Note that you will not be able to go back to the browser choice since those files are already installed now.
  15. Setup will now finish automatically configuring your computer and the newly installed software, and the browser software you selected will finish installing automatically. Wait for that to finish, and then allow your computer to restart when prompted, by clicking OK or pressing ENTER.
  16. Once your computer restarts, you are ready to go online and begin using your new Internet software. If the Internet Control Center does not start automatically, then double-click the new globe icon on your desktop to begin.
  17. When your machine restarts after installing, you may be prompted to log in to Windows. Do not enter a password or you will have to use it every time. Simply leave the password blank unless you want to set a Windows password. You will not be prompted to log into Windows again if you leave the password blank.

Installation Instructions for Windows NT 4.0

  1. Insert the CD-ROM in your drive. The setup program should begin automatically.

    If the setup does NOT start automatically, then click your START button, click RUN, and type in D:\INSTALL substituting your CD drive letter for D. Alternatively, you can double-click your My Computer icon, double-click the CD drive icon, then double-click on INSTALL.

  2. If the setup program needs to update system files, you may be prompted to restart your computer now. Clicking OK will restart automatically and then you will need to start the install again. This step will not repeat.
  3. The setup program will check to see if Dialup Networking has previously been installed. If not, it will be installed automatically now. When prompted to select a protocol, choose TCP/IP. If Dialup Networking components must be added, you will be prompted to restart the machine at the end of this step. After restarting, launch the setup program again. This step will not repeat.
  4. The remainder of the setup will proceed exactly as in the Windows 95/98 installation steps. If you do not have NT Service Pack 3 installed on your machine, you will not be allowed to choose the IE4 browser option. If you need to install the NT Service Pack 3 on your machine, the SP3 installer is located on this CD-ROM in the SUPPORT folder. It must be installed before running this setup program if you wish to use the IE4 browser.

Application Summary and Quick Start Guide

Internet Control Center
ICC is a desktop utility for managing your Internet activities and applications. You will usually begin your Internet sessions by launching ICC. It is installed on your desktop as a globe icon. Double-click the icon to begin. When ICC starts, you can click the Dial button to go online, then start any of your Internet applications with the other buttons.

You can further automate your Internet session by right-clicking ICC to bring up the setup menu and selecting options. One useful option is Connect-On-Startup, which makes ICC dial the Internet when it is launched. If you also have ICC in your Windows startup group, you will be automatically put online every time you start your computer. Another option to automate your session is the QuickStart, also found on the right-click menu. This option allows you to start up your browser, email, or other applications automatically after ICC goes online.

You can also re-run the installation options for your Internet software directly from ICC by selecting Reconfigure Settings from the right-click menu. This will allow you to change your installation settings for the connection, account, location, etc.

Holding your mouse over any of the buttons on ICC will display a text tooltip to show what that icon is for, until you get more familiar with each of the icons. You can also add your own custom buttons by using the options menu.

To learn more about using ICC, click HELP on the right-click menu.


Netscape Communicator
Netscape is a World Wide Web browser which allows you to view web pages and retrieve files from remote sites. Simply by clicking on links, or highlighted text areas or graphics on the displayed page, you can take a virtual tour around the world. Each link contains a URL, or Uniform Resource Locator, which tells your browser where to connect to retrieve information and what format the information is in.

Your browser is set to automatically load your provider's homepage when you start it up. To view other pages, you can click any highlighted link, or enter any URL in the Location window, then press enter. You can also click the "Open" icon and type in a URL.

To learn more about using Netscape, click on HELP at the top of the browser window while running Netscape.


Internet Explorer
Internet Explorer is another World Wide Web browser similar to Netscape. It allows you to view web pages. Simply by clicking on links, or highlighted text areas or graphics on the displayed page, you can take a virtual tour around the world. Each link contains a URL, or Uniform Resource Locator, which tells your browser where to connect to retrieve information and what format the information is in.

Your browser is set to automatically load your provider's homepage when you start it up. To view other pages, you can click any highlighted link, or enter any URL in the Address window, then press enter. You can also click File/Open and type in a URL.

To learn more about using Internet Explorer, click on HELP at the top of the browser window while running Internet Explorer.


Eudora Light (mail)
The Eudora mailer allows you to send and receive email with anyone who has an Internet email address. Your address is your "username" followed by "@" followed by your provider's "domain name". Example : nobody@nowhere.com.

To begin using Eudora, click the "New Message" (paper & pencil) icon to send a message, or click "File/Check Mail" to retrieve mail from your mailbox. You will be asked to enter your password the first time you retrieve mail, and then it is saved.

When you send a message, your return address is automatically included. To reply to email, simply click on "Reply" and the address is copied into your new message, as well as the text of the message you are replying to. It is good practice to only include enough of the message for continuity, and cut out the rest. To send your message, click "send".

Your Eudora mailer may be set to automatically retrieve any email sent to you every time you start it up, and also to check for new mail at preset intervals. You can adjust this to your preference. In between sessions, your mail is stored for you on the mail host at your provider's location.

To learn more about using Eudora, click on HELP at the top of the Eudora window.


NewsXpress (news)
NewsXpress allows you to read and post articles to Usenet Newsgroups, or public discussion groups. All articles posted can be read and replied to by anyone with Internet access.

On your first use, NewsXpress automatically gets newsgroups for you. Downloading the list of groups from the server the first time may take up to 20 minutes or more. Afterwards, the group list is stored on your machine. Currently there are over 20,000 worldwide newsgroups, and countless other local and regional ones. The NewsXpress reader allows you to easily find the groups you are interested in by clicking "Edit" and "Find" and using keywords. Then you can subscribe to your choices under the "Group" menu and set it to only display your groups.

There are two ways to answer news postings. A "Follow-up" is a response by you which is posted back to the group for all to see. A "Reply" is emailed only to the person who wrote the article you are replying to. It is customary to do both simultaneously.

To learn more about using NewsXpress, click on HELP at the top of the NewsXpress window.


mIRC
INTERNET RELAY CHAT, or IRC, is another form of worldwide discussion group, but it is done in real time. IRC can be compared to CB radio, but is done by typing instead of talking. There are nearly as many IRC channels as there are newsgroups.

You can search the public list of channels for topics you are interested in, or participate in private channels which anyone can create. To access the private channels you must know their name. When you join a channel, you will see displayed everything typed in by the others currently on that channel, and they will see what you type. Each person's nickname is displayed with their comments. You can also direct private comments to one individual.

To learn more about using mIRC, click on HELP at the top of the mIRC window.


WS_FTP LE
FTP, or File Transfer Protocol, is the way files are moved around on the Internet. You can retrieve files from any FTP site which allows public access. There are many public archives, or collections of useful files. A number of sites are already stored in your FTP program. When you open WS_FTP LE you are presented with the "Site Manager" which allows you to setup, save, and connect to ftp sites.

Since file transfers may take several minutes or more, simply minimize the FTP window and perform other tasks in the meantime. You will notice some decrease in response depending on the capacity of your connection.

To learn more about using WS_FTP, click on HELP


EWAN Telnet (Not on NT)
Telnet is a remote login application. It allows you to connect to another machine on the Internet if you have a login account on that machine. When connected, you can use the services there just as if you were sitting at the console of that computer.

Some services allow telnet access without an account. These are restricted accesses which won't allow you full use of the remote computer. This is often used for game playing (MUDS, etc.) and other special services which may be provided by a particular site. These services normally require a port number after the machine name to identify the specific service you are requesting.

To use telnet, you must enter either the host name, or its numeric IP address, followed by a port number if it is required. Enter one space between the host and port number.

The default terminal setting for most sites uses the "VT100" emulation. This is your default. Other terminal types can be set, such as ANSI, etc. If your backspace key displays a ^H character, change the "Options/Configuration" setting to "map BS to DEL".

To learn more about using EWAN Telnet, click on Help in the EWAN window.

This software does not install EWAN on Windows NT, but sets up the telnet button to launch NT's own telnet program.


Ping (not on NT)
The Ping program allows you to check for an echo response, or ping, from any other computer which is currently connected to the Internet. A response means that machine is online. A lack of response means either that the machine is down, or that a network problem exists somewhere between your location and theirs, preventing you from reaching it.

For Internet sites which should always be online, such as public providers, ftp sites, and the like, ping will let you know if there is a network problem preventing you from accessing that machine at this time. Sometimes you may be able to ping a site, and still not be able to access the service you are attempting, due to some temporary local problem at the site. Also be aware that some sites do not reply to ping requests.

Any time that you are online, any other machines on the Internet can ping you. Your Ping program doesn't need to be running for your machine to answer someone else's ping. Your TCP/IP stack (winsock) handles that automatically. When someone pings you, they are not connecting to your machine and there is not a security risk. No one can actually connect to your machine unless you choose to run specific server software allowing them to.

The WSPING program you are using also has an NSLOOKUP feature, or Name Server Lookup. Your provider allows you to use their DNS, or Domain Name Service, which is a program that allows you to lookup either host names or IP addresses by entering the counterpart, i.e.enter a valid IP to look up it's name, or vice versa. When you are using other Internet applications, this DNS service is used automatically by each program to locate the IP addresses of the services it uses.


Installation Instructions for Windows 3.x

  1. Do a fresh Windows boot. Perform the installation without other programs running. Pressing Ctrl-Esc should show only the Program Manager in the task list. This is very important in order to install system files. If you are running Microsoft Office IT ABSOLUTELY MUST BE CLOSED BEFORE RUNNING THIS SETUP. Microsoft Office is usually set to run automatically when Windows starts, so you must manually close it before running this installation. Failure to follow this instruction will result in both Microsoft Office and your new Internet software failing to operate properly. If you already installed without following this step, and you now have problems, then simply close Microsoft Office and install this software again to fix the trouble.
  2. Diskette Installation Only. Insert disk 1. Click on File/Run in your Program Manager window and type a:\setup Alternatively, you can double click on a:\setup.exe from your File Manager.

    CD-ROM Installation Only. Insert the CD-ROM. Click on File/Run in your Program Manager window and type d:\install (substituting the drive letter for your CD drive for d:). Alternatively, you can double-click on install.exe from your File Manager while viewing the CD contents.

  3. When the installation begins you may get a message saying "File is in use." This means that a new file cannot be installed because one of the same name exists and cannot be overwritten because it is either in use by another program, or was left in memory by a program not shutting down properly. To prevent this, cancel the setup and re-boot before installing as in number 2 above, and close any programs which load automatically.
  4. You will be prompted to enter your registration information at the beginning of the setup. You should have been provided with an individual user number and serial number to enter here.
  5. The setup will check for an existing winsock on the system and prompt you to allow it to be automatically renamed. This software must be used with the Trumpet winsock which is installed with it, unless you are on a LAN with an existing winsock.
  6. You will be presented with some options for the installation directory and for not installing the full set of applications, then the file copying will proceed. If you are installing from diskettes, you will be prompted to insert each one.
  7. After the copying is completed, a screen is presented for you to enter your user information. Enter the exact username and password you were assigned (case-sensitive). The name entered in the Real Name box is displayed in email messages you send to others.
  8. The modem setup screen appears next. It is very important to select your modem from the list if you have a non-Hayes-compatible modem such as US-Robotics. The COM port is selected automatically, but the modem brand IS NOT.
  9. Choose your local dialing area when the list of phone numbers appears. If you require special dialing options, check the appropriate option boxes on that screen.
  10. A new program group with icons is created for all your Internet applications.
  11. Your installation is complete! To connect to the Internet click the globe icon and then press the Connect button.

Application Summary and Quick Start Guide

Internet Control Center
ICC is a desktop utility for managing your Internet activities and applications. You will usually begin your Internet sessions by launching ICC. It is installed in your new program group as a globe icon. Double-click the icon to begin. When ICC starts, you can click the Connect button to go online, then start any of your Internet applications with the other buttons.

You can further automate your Internet session by clicking on SET to bring up the setup menu and selecting options. One useful option is Connect-On-Startup, which makes ICC dial the Internet when it is launched. If you also have ICC in your Windows startup group, you will be automatically put online every time you start your computer. Another option to automate your session is the QuickStart, also found on the options screen. This option allows you to start up your browser, email, or other applications automatically after ICC goes online.

To learn more about using ICC, click SET, then click HELP.


Netscape Navigator
Netscape is a World Wide Web browser which allows you to view web pages and retrieve files from remote sites. Simply by clicking on links, or highlighted text areas or graphics on the displayed page, you can take a virtual tour around the world. Each link contains a URL, or Uniform Resource Locator, which tells your browser where to connect to retrieve information and what format the information is in.

Your browser is set to automatically load your provider's homepage when you start it up. To view other pages, you can click any highlighted link, or enter any URL in the Location window, then press enter. You can also click the "Open" icon and type in a URL.

To learn more about using Netscape, click on HELP at the top of the browser window while running Netscape.


Internet Explorer
Internet Explorer is another World Wide Web browser similar to Netscape. It allows you to view web pages. Simply by clicking on links, or highlighted text areas or graphics on the displayed page, you can take a virtual tour around the world. Each link contains a URL, or Uniform Resource Locator, which tells your browser where to connect to retrieve information and what format the information is in.

Your browser is set to automatically load your provider's homepage when you start it up. To view other pages, you can click any highlighted link, or enter any URL in the Address window, then press enter. You can also click File/Open and type in a URL.

To learn more about using Internet Explorer, click on HELP at the top of the browser window while running Internet Explorer.


Eudora Light (mail)
The Eudora mailer allows you to send and receive email with anyone who has an Internet email address. Your address is your "username" followed by "@" followed by your provider's "domain name". Example : nobody@nowhere.com.

To begin using Eudora, click the "New Message" (paper & pencil) icon to send a message, or click "File/Check Mail" to retrieve mail from your mailbox. You will be asked to enter your password the first time you retrieve mail, and then it is saved.

When you send a message, your return address is automatically included. To reply to email, simply click on "Reply" and the address is copied into your new message, as well as the text of the message you are replying to. It is good practice to only include enough of the message for continuity, and cut out the rest. To send your message, click "send".

Your Eudora mailer may be set to automatically retrieve any email sent to you every time you start it up, and also to check for new mail at preset intervals. You can adjust this to your preference. In between sessions, your mail is stored for you on the mail host at your provider's location.

To learn more about using Eudora, click on HELP at the top of the Eudora window.


Free Agent (news)
Free Agent allows you to read and post articles to Usenet Newsgroups, or public discussion groups. All articles posted can be read and replied to by anyone with Internet access.

On your first use, you will need to tell Free Agent to download a list of newsgroups. Click on "Online" then "Get New Groups". Downloading the list of groups from the server the first time may take up to 20 minutes or more. Afterwards, the group list is stored on your machine. Currently there are over 20,000 worldwide newsgroups, and countless other local and regional ones.

There are two ways to answer news postings. A "Follow-up" is a response by you which is posted back to the group for all to see. A "Reply" is emailed only to the person who wrote the article you are replying to. It is customary to do both simultaneously.

To learn more about using Free Agent, click on HELP at the top of the FreeAgent window.


mIRC
INTERNET RELAY CHAT, or IRC, is another form of worldwide discussion group, but it is done in real time. IRC can be compared to CB radio, but is done by typing instead of talking. There are nearly as many IRC channels as there are newsgroups.

You can search the public list of channels for topics you are interested in, or participate in private channels which anyone can create. To access the private channels you must know their name. When you join a channel, you will see displayed everything typed in by the others currently on that channel, and they will see what you type. Each person's nickname is displayed with their comments. You can also direct private comments to one individual.

To learn more about using mIRC, click on HELP at the top of the mIRC window.


WS_FTP LE
FTP, or File Transfer Protocol, is the way files are moved around on the Internet. You can retrieve files from any FTP site which allows public access. There are many public archives, or collections of useful files. A number of sites are already stored in your FTP program. When you open WS_FTP LE you are presented with the "Site Manager" which allows you to setup, save, and connect to ftp sites.

Since file transfers may take several minutes or more, simply minimize the FTP window and perform other tasks in the meantime. You will notice some decrease in response depending on the capacity of your connection.

To learn more about using WS_FTP, click on HELP


EWAN Telnet (Not on NT)
Telnet is a remote login application. It allows you to connect to another machine on the Internet if you have a login account on that machine. When connected, you can use the services there just as if you were sitting at the console of that computer.

Some services allow telnet access without an account. These are restricted accesses which won't allow you full use of the remote computer. This is often used for game playing (MUDS, etc.) and other special services which may be provided by a particular site. These services normally require a port number after the machine name to identify the specific service you are requesting.

To use telnet, you must enter either the host name, or its numeric IP address, followed by a port number if it is required. Enter one space between the host and port number.

The default terminal setting for most sites uses the "VT100" emulation. This is your default. Other terminal types can be set, such as ANSI, etc. If your backspace key displays a ^H character, change the "Options/Configuration" setting to "map BS to DEL".

To learn more about using EWAN Telnet, click on Help in the EWAN window.


Ping
The Ping program allows you to check for an echo response, or ping, from any other computer which is currently connected to the Internet. A response means that machine is online. A lack of response means either that the machine is down, or that a network problem exists somewhere between your location and theirs, preventing you from reaching it.

For Internet sites which should always be online, such as public providers, ftp sites, and the like, ping will let you know if there is a network problem preventing you from accessing that machine at this time. Sometimes you may be able to ping a site, and still not be able to access the service you are attempting, due to some temporary local problem at the site. Also be aware that some sites do not reply to ping requests.

Any time that you are online, any other machines on the Internet can ping you. Your Ping program doesn't need to be running for your machine to answer someone else's ping. Your TCP/IP stack (winsock) handles that automatically. When someone pings you, they are not connecting to your machine and there is not a security risk. No one can actually connect to your machine unless you choose to run specific server software allowing them to.

The WSPING program you are using also has an NSLOOKUP feature, or Name Server Lookup. Your provider allows you to use their DNS, or Domain Name Service, which is a program that allows you to lookup either host names or IP addresses by entering the counterpart, i.e.enter a valid IP to look up it's name, or vice versa. When you are using other Internet applications, this DNS service is used automatically by each program to locate the IP addresses of the services it uses.


Trumpet Winsock
This is the communication program over which all the applications send and receive data. It includes a modem dialer and a tcp/ip "stack" which translates data into the language of the Internet. TCP/IP allows you to carry on multiple "threads" or tasks simultaneously over a single communication line (such as your phone line). Thus you can download files in one window and browse the web in another, while your newsreader retrieves current articles in yet another window.

Always use the [Connect/Disconnect] button on ICC to control the Trumpet program. Logging in or out using Trumpet directly may cause the interface to get "out of sync" with it. To change dialer settings, modem settings, or login information click on "Dialer/setup.cmd" at the top of the Trumpet window, or use the Reconfig utility.

You should not attempt to modify the trumpet settings that have been preset for you.


  
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